Resources

The answers we give on the phone, written down.

Nobody buys one of these twice. We'd rather you arrived knowing what you're looking at — even if you end up buying it somewhere else.

Why this exists

A guide, not a dealer.

An accessible vehicle is one of the largest and least transparent purchases a family ever makes, and most of the information out there is written by someone trying to close it.

We'd rather be the people who explain it. That has a cost — some of what's on these pages will talk you out of a vehicle, or into a cheaper one, or send you to a state agency instead of to us. We think that's the right trade, and it's the reason the company is called Guide.

A wheelchair user on a deployed platform lift at the open side of a van, with a second person standing alongside at the vehicle door.

Still stuck?

Send us the question.

If it isn't answered here it probably should be — and it may well turn into the next piece.